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Privacy Policy

At Jackpot Wheel Casino, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with applicable data protection regulations and our licensing requirements under the Kahnawake Gaming Commission.

Last Updated: February 5, 2026 | Effective Date: February 5, 2026

1. Introduction & Key Principles

Jackpot Wheel Casino ("we," "us," "our," or "the Casino") operates under a license issued by the Kahnawake Gaming Commission and is committed to maintaining the highest standards of data protection and privacy. This Privacy Policy applies to all personal information we collect through our website, mobile platform, and related services.

Our Core Privacy Principles

Important: By creating an account and using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

We collect various types of information to provide, maintain, and improve our services, ensure platform security, and comply with legal and regulatory obligations.

2.1 Personal Information You Provide

When you register for an account, we collect:

2.2 Information Automatically Collected

When you access our platform, we automatically collect:

2.3 Gaming Activity Information

Note: We collect and retain certain information as required by our gaming license and anti-money laundering (AML) regulations. This includes transaction records, identification documents, and gaming activity logs which must be maintained for specified periods as mandated by law.

3. How We Use Your Information

We use your personal information for legitimate business purposes and regulatory compliance. Below are the specific ways we use your data:

3.1 Account Management & Service Delivery

3.2 Verification & Compliance

3.3 Security & Platform Protection

3.4 Responsible Gaming

3.5 Marketing & Communications (With Your Consent)

Marketing Opt-Out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails, adjusting your account preferences, or contacting customer support. Note that you will still receive essential service-related communications even if you opt-out of marketing.

3.6 Analytics & Service Improvement

4. Data Sharing & Third Parties

We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers in specific circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our platform:

All service providers are contractually obligated to maintain data confidentiality and security, and are prohibited from using your information for any purpose other than providing services to us.

4.2 Legal & Regulatory Authorities

We may disclose your information when required by law or to:

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and ensure the new entity continues to honor this Privacy Policy.

4.4 Fraud Prevention & Security

We may share information with fraud prevention agencies and security partners to detect, prevent, and investigate fraudulent activities, money laundering, or other illegal conduct.

Data Protection: All third parties we work with are carefully selected and required to implement appropriate security measures to protect your personal information. We conduct regular audits to ensure compliance with our data protection standards.

5. Data Security Measures

We implement comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

5.2 Organizational Security Measures

5.3 Account Security — Your Responsibilities

While we implement strong security measures, you also play a crucial role in protecting your account:

Data Breach Notification: In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws and take immediate steps to mitigate any potential harm.

6. Data Retention & Storage

6.1 Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal and regulatory obligations.

Active Accounts

While your account remains active, we retain all account information, transaction records, and gaming history to provide ongoing services and maintain account integrity.

Closed Accounts

After account closure, we retain certain information as required by law and regulation:

6.2 Data Deletion

Once the required retention period expires and there is no legal basis for continued storage, we securely delete or anonymize your personal information. Anonymized data (which cannot identify you) may be retained indefinitely for statistical and analytical purposes.

6.3 Data Storage Location

Your personal information is stored on secure servers located in jurisdictions that provide adequate data protection safeguards. We ensure all data storage locations comply with applicable data protection regulations.

7. Your Privacy Rights

You have important rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.

7.1 Right to Access

You have the right to request access to the personal information we hold about you. You can request a copy of your data by contacting customer support. We will provide this information in a commonly used electronic format within 30 days of your request.

7.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings, or contact support for assistance.

7.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal information in certain circumstances. However, this right is subject to limitations, particularly where we are legally required to retain information for regulatory compliance, anti-money laundering purposes, or dispute resolution.

7.4 Right to Restrict Processing

You have the right to request restriction of processing your personal information in specific situations, such as when you contest the accuracy of data or object to processing.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit this data to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to processing of your personal information for certain purposes, including:

7.7 Right to Withdraw Consent

Where we process your information based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing conducted prior to withdrawal.

7.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request to ensure data security.

Important: While we strive to honor all privacy rights, certain legal and regulatory obligations may prevent us from completely deleting or restricting processing of your information. We will clearly explain any limitations when responding to your requests.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze platform usage, and improve our services.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember your preferences during subsequent visits.

8.2 Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled. They include:

Functional Cookies

These cookies remember your preferences and choices:

Analytical Cookies

These cookies help us understand how visitors use our platform:

Marketing Cookies (With Your Consent)

These cookies are used to deliver personalized advertisements and promotions:

8.3 Third-Party Cookies

Some of our partners (game providers, analytics services) may place cookies on your device. These third parties are subject to their own privacy policies.

8.4 Managing Cookies

You can control cookies through:

Note: Disabling essential cookies may affect website functionality and prevent you from accessing certain features or services.

8.5 Other Tracking Technologies

In addition to cookies, we may use:

9. International Data Transfers

Our services are available to players in the United States. However, as part of our operations, your personal information may be transferred to, stored, or processed in locations outside your jurisdiction.

9.1 Legal Basis for Transfers

When we transfer your data internationally, we ensure appropriate safeguards are in place:

9.2 Data Protection Standards

Regardless of where your data is processed, we maintain the same high standards of data protection and security described in this Privacy Policy. All international data transfers are conducted in compliance with our licensing requirements and applicable data protection laws.

10. Protection of Minors

Our services are strictly intended for adults aged 21 years or older (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect or process personal information from minors.

10.1 Age Verification

We implement robust age verification measures including:

10.2 If We Discover Underage Use

If we become aware that we have collected information from a person under the legal age:

Parental Notice: If you believe your child has created an account or provided personal information to us, please contact us immediately at privacy@jackpot-wheel-casino.us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically.

11.1 How We Notify You

When we make material changes to this Privacy Policy, we will notify you by:

11.2 Your Acceptance of Changes

By continuing to use our services after changes to this Privacy Policy take effect, you accept the updated terms. If you do not agree with the changes, you may close your account by contacting customer support.

11.3 Previous Versions

Previous versions of this Privacy Policy are archived and available upon request. Contact us at privacy@jackpot-wheel-casino.us to obtain historical versions.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the methods below.

12.1 Privacy Inquiries

12.2 Customer Support

For general account questions or support issues:

12.3 Data Protection Officer

For formal data protection requests or complaints:

12.4 Regulatory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with our licensing authority:

We Value Your Privacy: Your privacy and data security are paramount to us. We are committed to addressing all inquiries and concerns promptly and transparently. Don't hesitate to reach out with any questions about how we handle your personal information.

Summary of Key Points

This Privacy Policy is comprehensive to ensure full transparency. Here are the key takeaways:

Thank you for trusting Jackpot Wheel Casino. We take our responsibility to protect your privacy seriously and are committed to maintaining the highest standards of data protection. If you have any questions or need assistance, our team is here to help 24/7.